Consultation on Services

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- Hardware Support -  

For Dell, Custom Built Systems

- Software Support -

Setup, Installation, Configuration, Removal

 - Network Support - 

Monitoring Connection, Network logs, VPN

- Telecom Services-

Installing, terminating, testing all network and fiber cables. 

- Endpoint Monitoring & Security-

Patch Management, Antivirus, Ransomware, Malware

- Data - 

Date Security, destruction, storage, and encryption

-Consulting-

This is the service I provide to all my customer and clients when it comes to the 

topics listed above. 

- Remote -

• When it comes to remote services, I do the research on the software that is being used and the company providing the service. 
• I ensure everything is logged into a report for customer viewing. This includes software used, updates to hardware and software, scheduled sessions, etc., 
• If an MSP (managed service provider) is using an RMM tool, all research into that tool will be completed as well.